Our Alarm Receiving Centre keeps your home safe with 24/7 monitoring
24/7 monitoring turns your home alarm into a complete security system. With monitoring, the team at our certified, Dublin based Alarm Receiving Centre are there for you 24/7 and ready to react in seconds. If you need help, we can assist. If there are intruders, we can verify them on camera and immediately notify the guards. If there’s a fire, we will call emergency services. Whatever the emergency, we’re there keeping you safe.
What customers say about us
Need more information?
Tell us more about your house
Go back
Do you have a house alarm?![]()
No
Yes
Did you know that having a monitored alarm may entitle you to a discount on your home insurance policy.
Complete your details below and our security expert will contact you within 24 hours with the best personalised offer.
How 24/7 monitoring works in 4 steps
With remote monitoring, any would-be intruder is deterred by our signage – they know that your property is monitored even if you’re not home. When you are home you can sleep easy, knowing that we respond to all alarms in seconds. Whether it’s burglary, fire or flood.
Speed is crucial in any incident. That's why our Alarm Receiving Centre responds in less than 15 seconds.
The monitoring team will inform you of what has happened with your alarm and check you're ok.
Our agents can visually verify if there is a threat and we will coordinate help depending on the situation.
We will call the Gardaí or emergency services depending on the situation.
How we keep you safe
Our state-of-the-art security systems are designed to spot the smallest amount of smoke and the tiniest leak. The window sensors are triggered if someone tries to break the window. When a sensor is triggered we respond, immediately. We review your camera images – visible even at night - to confirm the alarm. As needed we contact the emergency services giving them the photo evidence they need to respond. If there’s an intruder we can verify via the cameras. And we can talk to you via our two-way portable voice units to help you out of the property if needed.
Call me back
Frequently asked questions about 24/7 monitoring
When the alarm is activated, a siren sounds. Our Alarm Receiving Centre review and respond within15 seconds. They’ll contact you to check you’re ok. Our team can visually verify if there’s a threat via Camera Motion Detectors or Security Cameras and if needed, we’ll dispatch the relevant emergency services to ensure you and your loved ones are kept safe.
Burglaries happen, day and night. A monitored home alarm system with immediate response saves you time and gives you that extra comfort. What if your alarm goes off and you are not at home? With a home alarm from PhoneWatch, you have free call-outs to help you when you are not around. In case of fire, seconds are vital. Early detection with immediate response saves lives.
If an alarm in your home is triggered, our Alarm Response Centre team respond immediately and take action. They will:
- Contact you to make sure you and your family are safe
- Contact the emergency services (if needed) providing the photo evidence they need to respond.
When you’re choosing a security system, here are a few key features to look for:
- An app that allows you to arm/disarm your alarm remotely, check your security cameras from anywhere in the world and manage your smart home appliances
- Preventative measures such as monitoring deter burglars from breaking in.
- Sensors that react to the smallest amount of smoke or water to alert you early and give you time to escape or react.
- 24/7 monitoring with immediate response keeping you safe 24/7.
- A tailored system that’s designed to address the weak points in your home to give you maximum security.
- Free installation by professionals to ensure your system works seamlessly in your home.
- Connection checks more than 1000 times a day to ensure that, in an emergency, your home is connected to your monitoring service.